ELAU PMC-2/11/05/000/00/00/01/00/00控制器
產品和服務選項
如果您遇到安裝問題或不滿意
伍德沃德產品的性能,提供以下選項:
?參考手冊中的故障排除指南。
?聯系系統的制造商或包裝商。
聯系服務于您所在地區的伍德沃德全方位服務經銷商。
?聯系伍德沃德技術援助(參見“如何聯系伍德沃”本章稍后部分)并討論您的問題。在許多情況下,您的問題
可以通過電話解決。如果不是,您可以選擇哪種行動方案
根據本章中列出的可用服務進行
OEM和分裝商支持:許多伍德沃德控制和控制設備是安裝到設備系統中并由原始設備編程
制造商(OEM)或其工廠的設備包裝商。在某些情況下
編程由OEM或包裝商提供密碼保護,它們是最好的產品服務和支持的來源。伍德沃德產品的保修服務與設備系統一起裝運時,也應通過OEM或包裝工。有關詳細信息,請查看您的設備系統文檔。
伍德沃德業務合作伙伴支持:伍德沃d與獨立業務合作伙伴的全球網絡,其使命是為
伍德沃德控件的用戶,如下所述:
?全方位服務經銷商對銷售、服務和服務負有主要責任,
系統集成解決方案、技術支持和售后服務
在特定地理區域內銷售標準伍德沃德產品以及細分市場。
?授權獨立服務設施(AISF)提供授權
服務包括伍德沃德的維修、修理零件和保修服務利益服務(而非新單元銷售)是AISF的主要任務。
?公認的發動機改裝商(RER)是一家獨立公司,其:是否對往復式燃氣發動機和雙燃料進行改造和升級轉換,并可提供全系列的伍德沃德系統和用于改裝和大修、排放符合性升級的部件,長期服務合同、緊急維修等。
?公認的渦輪機改裝商(RTR)是一家獨立公司,其:是否在全球范圍內進行蒸汽和燃氣輪機控制改造和升級,以及可以提供全系列的伍德沃德系統和組件改裝和大修、長期服務合同、緊急維修等。
Product Service Options If you are experiencing problems with the installation, or unsatisfactory performance of a Woodward product, the following options are available: ? Consult the troubleshooting guide in the manual. ? Contact the manufacturer or packager of your system. ? Contact the Woodward Full Service Distributor serving your area. ? Contact Woodward technical assistance (see “How to Contact Woodward” later in this chapter) and discuss your problem. In many cases, your problem can be resolved over the phone. If not, you can select which course of action to pursue based on the available services listed in this chapter. OEM and Packager Support: Many Woodward controls and control devices are installed into the equipment system and programmed by an Original Equipment Manufacturer (OEM) or Equipment Packager at their factory. In some cases, the programming is password-protected by the OEM or packager, and they are the best source for product service and support. Warranty service for Woodward products shipped with an equipment system should also be handled through the OEM or Packager. Please review your equipment system documentation for details. Woodward Business Partner Support: Woodward works with and supports a global network of independent business partners whose mission is to serve the users of Woodward controls, as described here: ? A Full Service Distributor has the primary responsibility for sales, service, system integration solutions, technical desk support, and aftermarket marketing of standard Woodward products within a specific geographic area and market segment. ? An Authorized Independent Service Facility (AISF) provides authorized service that includes repairs, repair parts, and warranty service on Woodward's behalf. Service (not new unit sales) is an AISF's primary mission. ? A Recognized Engine Retrofitter (RER) is an independent company that does retrofits and upgrades on reciprocating gas engines and dual-fuel conversions, and can provide the full line of Woodward systems and components for the retrofits and overhauls, emission compliance upgrades, long term service contracts, emergency repairs, etc. ? A Recognized Turbine Retrofitter (RTR) is an independent company that does both steam and gas turbine control retrofits and upgrades globally, and can provide the full line of Woodward systems and components for the retrofits and overhauls, long term service contracts, emergency repairs, etc.